Who we are
Our website address is: https://tresreinasvalencia.apartments.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) because visitors to the website can download and extract any location data from images on the website.
Contact forms and booking information.
We use the data filled into the contact and booking forms to correspond and communicate. This usage includes sending information regarding your booking and stay in our apartments. We may keep you informed about our apartments on an ad hoc basis.
If you leave a comment on our site you may opt-in to saving your name, email address and website cookies. These are for your convenience, so that you do not have to fill in your details again when you leave another comment. These cookies will expire after one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. When you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behave in the same way as if the visitor had visited the other website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. Herewith we can recognize and approve any follow-up comments automatically, instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile of registered guests. All users can see, edit, or delete their personal information at any time (except changing their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This excludes any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How we protect your data
Your data is stored safely in a secure datacenter in Europe and will never be shared with other organisations with exception of justified requests from authorities for legal purposes.
What data breach procedures we have in place
In case of a data breach all those concerned will be informed. The information that will be provided includes the name and contact details of the contact point where more information can be obtained; a description of the likely consequences of the personal data breach; and a description of the measures taken or proposed how to deal with the personal data breach and, if appropriate, a description of the measures taken to mitigate any possible adverse effects.
What third parties we receive data from.
We use Google analytics.
What automated decision making and/or profiling we do with user data
We do not use the data for profiling with exception for our own evaluations.